When considering a roof replacement, finding the right contractor can feel overwhelming. A successful roof repair or replacement hinges not just on materials, but on the contractor’s skills, experience, and trustworthiness too. Before you sign a contract, you’ll want to make sure you're working with someone competent and transparent. In this article, we’ll go over five essential questions to ask your roofer before you hire so you can make sure they’re the real deal. Knowing which questions to pose can help you find a roofer who'll do the job right so you can sleep soundly at night … under a high-quality roof!

1. Are You Properly Insured—and Can You Show Proof?

Working on roofs comes with risks, so you need to make sure you’ll be protected in case of an accident.

Your roofer should do the following:

• Carry general liability insurance to cover property damage
  
  
• Carry workers’ compensation insurance in case someone gets hurt
  
  
• Be able to show you current certificates for both policies
  
  

Don’t think of this as a nuisance to the contractor. A reputable roofer will appreciate you taking the proper precautions.

2. Can You Tell Me How the Insurance Process Works from A-Z?

If your roof was damaged by a storm, insurance may cover part or all of the cost. Navigating the insurance process can be confusing, so make sure your roofer will:

• Perform an inspection and document any damage to your roof
  
  
• Help you file a claim and effectively communicate with your insurance company
  
  
• Meet with the insurance adjuster to advocate for a fair settlement
  
  

A reputable roofing contractor will walk you through every step of the insurance process as a partner to make your life easier.

3. Will You Tell Me if My Roof Doesn’t Need Replacing?

A trustworthy roofer isn’t just trying to sell you a new roof—they’re there to assess what your home actually needs. Not all roofing issues are grounds for a complete replacement, and sometimes repairs can suffice.

Ask whether your roofer will:

• Provide a detailed inspection report with clear details about what they find (or don’t find)
  
  
• Explain all options, from small repairs to full replacements
  
  
• Allow you to decide which direction to take without high-pressure sales tactics
  
  

It is important to find a roofer who will tell you whether your roof actually needs a fix rather than one who recommends “repairs” that are not truly necessary. Make sure you find a contractor who recommends what really needs to be done instead of what pays the most.

4. Do You Offer a Written Warranty for Both Materials and Labor?

A new roof is a big investment. Make sure you’re protected if something fails.

Your roofer should provide:

• A manufacturer’s warranty to cover the materials
  
  
• A contractor’s warranty to cover the workmanship
  
  
• A clear, written policy spelling out what’s covered by the warranty and how long it is guaranteed

If they won’t put it in writing, it’s a red flag.

5. How Long Have You Been Roofing Here in Texas?

Roofing varies greatly by region, so it’s important to know whether your roofer has a proven local track record. Different areas have different climates, building codes, roofing styles, and unique roofing challenges, so getting someone who’s been roofing in the area for a while is important.

Ask:

• How many years have you been working on roofs in this area?
  
  
• Do you have local references or examples of similar projects you’ve done locally?
  
  
• Do you have experience repairing roofs from the types of damage most common in this area, including damage from hail, wind, and sun?

A roofer who knows the local climate and regulations is more likely to get the job done right the first time.

Making a Confident Choice

Choosing the right roofer is too important to leave to chance. Asking these questions can put you on the right track to hire a contractor with both the skill to do the job and the trustworthiness to deal honestly with you. Thoroughly vetting your roofer will pay off in the long run, and a reputable professional will appreciate your diligence in making an informed decision. When you hire the right professional, you’ll have a solid roof over your head and peace of mind for years to come.